Printed on: May 25, 2022

LEAD Facilitator and Job Coach

Employer Kootenay Employment Services
Salary $24.00/ hour + eligible benefits
Terms Temporary F/T - 1 year contract
Start Date
Requirements • A post-secondary certificate, degree or diploma in a related field (career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education or human resources management) preferred, or equitable experience and education to execute the functions of the position.
• Valid BC driver’s license and access to a vehicle
• A clean criminal record check for the vulnerable sector
• Self-motivated, confident, and able to work independently and make decisions
• Experience in facilitation will be highly regarded
• Experience working with diverse and highly barriered client groups
• Proven ability to deliver material in a flexible manner with a deep appreciation and understanding of different learning styles and with patience
• Excellent conflict management skills and strong ability to work well under pressure
• Excellent communication skills – verbal, written and electronic
• Excellent sales and customer care skills including cold calling and relationship management
• Strong active listening, motivational, and coaching skills
• Strong organizational and time management abilities including proficiency multi-tasking, prioritizing tasks, and making impromptu adjustments to work plans
• A well-developed understanding of the local and regional employer community and a good understanding of the local labour market
• Sensitivity to employer and job-seeker confidentiality and ability to adhere to privacy and security regulations and protocols

Duties Program Administration
• Communicate and coordinate with the LEAD team and Community & Employer Liaison team
• Communicate and coordinate with Facilitators in other communities
• Oversee local participant recruitment and selection
• Create or update program material where needed
• Manage local project record-keeping and reporting
• Manage program intake administration
• Ensuring relevant stakeholders is kept updated on all concerns, issues, and program challenges
• Produce creative and innovative solutions to reduce potential challenges
• Reporting status of individual KPI target outcomes and highlight areas of concern
• Deliver workshops in a flexible manner that adjusts both content and approach in response to the needs of each participant for both in-person and virtual delivery
• Gather and develop training materials including electronic interactive presentations
• Collaborate with other KES staff and project partners to ensure seamless delivery and that cohort targets (KPI’s) are met or exceeded.
• Job coaching where needed
• Other duties where needed
Employer Relations
• Establish and maintain positive, constructive working relationships with a diverse network of local employers for the purpose of achieving and enhancing program outcomes and participant goals
• Contact employers to strategize placement options, using a strengths-based approach to direct market participants
• Advocacy of clients with barriers
• Direct-marketing specific clients and advocating for workplace accommodation/customization, compensation, working conditions, when necessary
• Work actively with clients to approach employers, this includes making phone calls to employers, negotiating with employers to ‘job carve’ based on a client’s skill set.
• Arrange and attend interviews for barriered clients as needed
• Assist participants to negotiate hours of work, working conditions, duties, etc.
• Providing on-the-job coaching for clients when needed
• Enter notes on all employer contact into scheduling system daily

To Apply Please use the contact information as directed in the listing.
Résumé Via Email or Though Indeed Link
Contact Name
Address 302 2nd Avenue
Location Fernie
Phone (250) 423-4204
Date Posted 2022-04-05
Date Ending 2022-05-31