Printed on: October 19, 2021

Employment Resource Advisor/Data Quality Assistant

Employer Kootenay Employment Services
Salary $21/hr
Terms Permanent F/T
Start Date ASAP
Requirements All applicants must be eligible to work in Canada, and have a clean BC drivers license and reliable vehicle. A Criminal Record Check for vulnerable sector is required for this position.

KES is an equal opportunity employer committed to diversity and inclusion. We provide accommodations where necessary, both during the application process and for our team members. Please advise us of any accommodation(s) that you may require, information will be addressed confidentially.

Applicants are required to supply both a resume and cover letter outlining why you are interested in this position and if you are looking to relocate, please provide details on the reason for this relocation.

A high level of computer and software proficiency (including MS Office)
An excellent communication skills, with a focus on listening and comprehension & conflict resolution
The ability to exercise a high level of patience when coaching clients with little or no computer skills
Persistent professionalism particularly in relation to office practices, document presentation and systems (use and development)
The ability to remain calm and professional if clients display frustration and possess judicious customer service skills to resolve issues and concerns.
Excellent prioritization skills when dealing with the work-related needs of other team members, and strong multitasking skills
A solution orientated personality - focused on results and task completion
A team player attitude
Past experience in reception and/or administration an asset, as is experience assisting people in recruitment, HR, social services or working with people with diversabilities
A degree or Diploma will be highly regarded as is knowledge of community resources available

Duties Assist clients with the online enrollment for services.
Assist clients in the self-serve resource area with job applications, resumes and cover letters, job searches and other supports as required
Maintain and organize job board
Direct clients to appropriate services and resources, and identify clients who may need crisis-care services
Answer phones and schedule client appointments
Opening and closing duties including locking cabinets, opening washroom doors, locking closing empty rooms, move cash register, turn off computers/screens, lock doors, turn off music/lights/computers
Make follow up calls to successfully employed clients
Enter data into our online database system
Close client files
Correct data quality errors
Other duties as required

Do you have a warm friendly outgoing personality?

Are you motivated to help people in your local community?

Do you pride yourself on your amazing customer service skills?

If you answered yes... you may have found your new career!

Kootenay Employment Services administers the WorkBC program in Creston. The WorkBC program is a provincially funded program assisting the local community members to find meaningful and sustainable employment.

Working at KES you will enjoy:

Culture: We are guided by our KES values which includes wellness, equality, integrity, having fun, seeking continuous improvement while also providing high-quality services to our clients and community.

Opportunity: We are proud to hire the best and brightest individuals in the non-profit industry. We promote continuous learning and growth of our staff.

Meaningful work: We are driven by our desire to support our clients and address barriers in our community.

Due to growth we are looking for a someone to join the KES team, this position is 40 hours a week, Monday to Friday. We are looking for someone who wants to create a professional and welcoming atmosphere within the WorkBC Centre reception area and assist clients with self-serve services.

To Apply Please use the contact information as directed in the listing.
Résumé Via Email
Contact Name
Address 119 11 Ave N
Location Creston
Date Posted 2021-10-05
Date Ending 2021-11-16