| Employer | Park Place Lodge |
| Salary | $25-27 per hour |
| Terms | Permanent F/T |
| Start Date | Immediate Start |
| Requirements |
Previous experience working in reservations/guest services for the accommodation/travel industry. Outstanding customer service experience and a demonstrated positive, results-driven attitude. Skilled and sensitive listener who understands guest needs and can tailor accommodation options. Candidates must be proficient with the Microsoft Office suite of applications and similar. Competency with RoomMaster or similar PMS would be beneficial. Available to work flexible shifts including days, evenings, and weekends. Strong destination knowledge of Fernie, Fernie Alpine Resort and surrounding area. |
| Duties |
Managing the daily operation of the Guest Services team at the front desks including check-ins, check-outs, inquiries, guest issues, recommendations, etc. – all while providing exceptional levels of customer service. Managing guest reservations department including answering phone/email inquiries, providing lodging options/quotes, inputting reservations accurately into our booking software, taking payment and providing confirmations. Facilitating and confirming reservations from our network of corporate clients, wholesalers, travel agents, and online channel partners |
| To Apply | Please use the contact information as directed in the listing. Résumé Via Email |
| Contact Name | Jennifer Whitelaw |
| Address | PO Box 2560 |
| Location | Fernie |
| Phone | (250) 423-6871 |
| Fax | |
| jenniferw@parkplacelodge.com | |
| Website | |
| Date Posted | 2026-03-11 |
| Date Ending | 2026-05-31 |