Printed on: January 9, 2026

Guest service agent

Employer	Prestige Rocky Mountain Resort Cranbrook
Salary	$ 18.95
Terms	Seasonal F/T
Start Date
Requirements	Attention to detail Fast-paced environment Standing for extended periods Work under pressure Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Judgement Organized Reliability Team player
Duties	Investigate complaints and claims Register arriving guests and assign rooms Resolve complaints and claims Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Perform light housekeeping and cleaning duties Provide customer service
To Apply	Please use the contact information as directed in the listing. On Website
Contact Name
Address
Location	Cranbrook
Phone
Fax
E-Mail
Website
Date Posted	2026-01-05
Date Ending	2026-01-30