Printed on: August 30, 2025

Reservations Agent

Employer Toby Creek Adventures
Salary $20 -24/hr
Terms Permanent F/T
Start Date
Requirements

Duties Reservations Agent - Full-Time

Toby Creek Adventures is recruiting a full-time reservations agent to support our Snowmobile, ATV and Mountain Bike tour operations. We are seeking a motivated self-starter who will prioritize responsibilities and tasks in an energetic, dynamic and fun environment. If this sounds like you, join our amazing team!

Key Responsibilities

Greet and check in guests for their adventures
Ensure required liability waivers are complete
Respond to guest and business inquiries via phone, email and in-person
Process payments for bookings and retail sales; maintain accurate cash balances
Manage and organize reservations through an online booking system
Perform radio dispatch duties, including coordinating and recording daily operations and rescue plan communications
Ensure the office/ retail area and guest facilities are clean and presentable
Assist with office administration duties and problem-solving
Requirements

Exceptional customer service and professionalism
Excellent verbal and written communication skills
Multi-tasking, quick thinking and problem-solving skills
Organization skills
Post-secondary education
Proficient with reservation and POS systems
Experience with Microsoft Excel and Word
Other Requirements

Self-starter, well-organized and independently motivated
Upbeat, high-energy, enthusiastic, and engaged
Works well with others and supports team efforts to get the job done
Accepts and overcomes challenges
Has a passion for the outdoors and a willingness to step outside when needed
Start Date: Immediate
Remuneration: Hourly Wage - to be determined based on qualifications & experience. A benefits package is available after a qualifying period.

Job Types: Full-time, Permanent

Pay: $20.00-$24.00 per hour

Expected hours: 35 – 45 per week

Benefits:

Casual dress
Company events
Dental care
Discounted or free food
Extended health care
Store discount
Vision care
Application question(s):

Are you currently living within the Columbia Valley (Invermere, Panorama, Radium Hot Springs, Fairmont Hot Springs), British Columbia?
Education:

Secondary School (preferred)
Experience:

customer service: 1 year (preferred)
Work Location: In person

To Apply Please use the contact information as directed in the listing.
On Website
Contact Name
Address 2213 Toby Creek Rd
Location Panorama
Phone
Fax
E-Mail info@tobycreekadventures.com
Website https://tobycreekadventures.com/jobs/hiring-a-full-time-reservations-agent/
Date Posted 2025-07-25
Date Ending 2025-08-08