Printed on: June 29, 2025

Room Attendant

Employer Fairmont Hot Springs
Salary $20 - $21/hr (based on experience)
Terms Permanent F/T, PT, Casual, Seasonal
Start Date 2025-06-24
Requirements - Must be physically fit
- Able to use cleaning products
- Able to stand, bend, push and pull
- Able to lift up to 25 pounds
- Comfortable using tablet touchscreen technology to receive room assignments from HotSOS

Duties Position Summary - The Room Attendant is responsible for the general clean-up and organization of guest rooms, and for working as part of the Housekeeping team.

Major Duties & Responsibilities:
- Cleans guest rooms and guest areas, including: making beds; dusting and vacuuming; cleaning bathroom; replacing supplies; cleaning windows, mirrors, cleaning kitchen areas
- May be required to clean suites and cabins which have kitchens; washing dishes, restocking cutlery items, wiping counters and appliances in addition to sleeping and sitting areas.
- Clean up to 14 credits per shift (1 credit is equivalent 30 minutes of cleaning according to cleanliness standards, a credit value is assigned to each guest room/suite/cabin based on its size and complexity
- Use tablet touchscreen technology to receive room assignments from HotSOS and update room cleaning status as required
- Stocking linen rooms, pushing carts, stocking carts
- Proper and safe usage of cleaning products including wearing all required personal protective equipment
- Support and assist Laundry team in tasks, duties and scheduling required to maintain successful operational departments
- Report maintenance problems in guest rooms and public areas immediately using HotSOS
- Participate in on-going training with equipment, tasks and duties
- Follow and adhere to lost and found procedures (for example anything found in rooms that are vacant must be turned into a Housekeeping Supervisor)
- Ensuring the safety and security of guest rooms while servicing
- Assisting guests with requests or directions
- Co-operate and accept other assignments as and when required

About Us
Who We Are: Fairmont Hot Springs Resort, home to Canada’s largest natural mineral hot springs, is a year-round destination nestled in the heart of the British Columbia Rocky Mountains and the stunning Columbia Valley. Guests and day visitors can enjoy everything one of Canada’s most all-encompassing experiences has to offer including the legendary natural mineral hot springs pools, 45 holes of golf across 3 courses, a stunning RV resort and a campground, the Natural Springs Spa, our family-friendly ski area, and a variety of outdoor experiences and activities that help connect people with the wonder of nature.
Our Mission: To create warm memories in our year-round mountain getaway.
Our Core Values: Act with Respect, Love where you live and work, Everything with Passion, Always do the right thing, and Make it happen
Who You Are: You are connected with our Mission and Core Values. You describe yourself as someone with a can-do attitude, a strong communicator and you work well with guests and colleagues alike to help create an amazing experience on a daily basis.
Perks and Benefits: Golfing at our 2 spectacular courses and our Par 3 during the golf season. Winter season, you can ski at our ski hill. All year round: Access to the mineral hot springs pools. The ability to participate in our Recreation and Experience Activities. Discounts on F&B, Retail and Lodging at the resort. Eligibility to participate in our Employee Experience Awards, i.e. Employee of the Month.

*Shared Employee Accommodations are available at a subsidized rate

To Apply Please use the contact information as directed in the listing.
On Website or through contact provided.
Contact Name Jesse Woodard
Address 5225 Fairmont Resort Road
Location Cranbrook
Phone (250) 345-6018
Fax
E-Mail jwoodard@fairmonthotsprings.com
Website https://www.fairmonthotsprings.com/careers
Date Posted 2025-06-25
Date Ending 2025-07-09