Printed on: June 29, 2025

eCommerce Order Fulfillment and Customer Service

Employer Gearhub Sports
Salary $20.00-23.00/hr, Other perks: Industry prices, access to our rental fleet, flexible hours!
Terms Permanent, Part Time (25 hours)
Start Date As soon as possible
Requirements Join our legendary local bike shop in downtown Fernie, where you can leave work to hit the trails! Become part of our award-winning team in a fast-paced, customer-focused environment. We value exceptional customer service and authentic relationships, and we’re looking for passionate individuals who love biking, skiing, and the outdoors.

Key Responsibilities
- Manage orders and records
- Ensure quality packing and shipping
- Assist customers and provide quotes
- Maintain data integrity and confidentiality
- Process returns and resolve shipping issues
- Support inventory counts and admin

Duties - Strong customer service and organizational skills
- Attention to detail and ability to work independently
- Basic knowledge of Excel/Google Sheets; Lightspeed POS experience is a plus
- Strong communication skills
- Knowledge of mountain bikes, ski equipment, or outdoor gear is preferred

If this sounds like you, come join our highly-skilled rad team!

To Apply Please use the contact information as directed in the listing.
Please apply online or send us a cover letter and resume at recruiting@gearhub.ca or drop one off in person at the shop! 401 1st Ave, Fernie BC.
Contact Name Angelique Ouimet
Address 401 1st Avenue
Location Fernie
Phone (250) 423-5555
Fax
E-Mail recruiting@gearhub.ca
Website https://www.gearhub.ca/about-us/jobs/ecommerce-order-fulfillment-and-customer-service/
Date Posted 2025-06-13
Date Ending 2025-07-31