Printed on: June 6, 2025

Customer Experience Specialist

Employer Cleanline Automotive
Salary $23 to 25 p/hr
Terms Temporary F/T
Start Date
Requirements THE POSITION:

You pack some serious superhero skills; organization, prioritization and systematization, to name a few. Listen up! This is for you!

We are on the hunt for a full time Front Seat Co-Driver, AKA Customer Experience Specialist to join our growing team in Invermere, British Columbia! Must possess a love for cars, human beings and planet earth.

Previous automotive experience preferred but not required. Must have a knack for technical concepts.

IF YOU:

Possess a love for cars, human beings and planet earth
Have a 'glass half full' outlook on life
Delight in the details and strive to exceed expectations
Meet challenges with integrity & honesty
Work with a high level of energy and a good sense of humour
Can deliver sound advice and exude positivity
Then we would like to hear from you!

QUALIFICATIONS + SKILLS:

Previous customer service experience is considered an asset

Previous experience in the automotive industry is not required, but is considered an asset

Positive and passionate personality

Confident communicator

Proven experience in customer service

Highly organized and detail-oriented

Proficiency with computers and Windows based software

An ability to multitask in a fast paced, time-sensitive environment

Professional, well-groomed appearance, representing the Cleanline brand

AS FRONT SEAT CO-DRIVER YOU WILL:

Ensure customer experience is consistent and in line with our values by supporting the Service Advisor…each and every time!

Be the first face customer see

Answer calls, greet customers and schedule appointments

Carry out pre-appointment reminders and follow-up calls

Perform pre-work walk around inspections

Demonstrate a positive attitude and commitment to teamwork

Random missions as required (e.g. washing cars, shuttling customers, etc.)

AS FRONT SEAT CO-DRIVER YOUR MAIN RESPONSIBILITIES WILL BE:

Service Advisor Support

Customer check-in
Receive keys
Make additional notes
Assign work order to technician
Communicate messages to S/A
Organize parking lot
Perform follow up phone calls
Schedule appointments
Online booking & voicemails
Next day preparation
Courtesy car management
Perform pre-work vehicle walk around inspections
Shuttle customers and vehicles
Torque check customer wheels
Pick up and delivery of parts
Wash customer vehicles
Manage tire storage inventory
Parts

Maintain stock inventory
Communicate low inventory with S/A
Receive parts
Assign to bins and shelves
Return un-used parts
Workshop Support

Assist with shop up-keep as required
WE OFFER:

$23-$25 per hour, depending on experience

Perks and Benefits:

4 day workweek, Tuesday – Friday (+ a mountain playground for your weekends!)
Monthly Team Lunch
A fun lovin’, positive-vibe workplace
A progressive shop with systems in place
Bright, clean and modern facility
Get to know us: www.cleanlineautomotive.com

Email resume: adam@cleanlineautomotive.com

Thank you, we will contact successful applicants.

Job Types: Full-time, Fixed term contract
Contract length: 3 months

Pay: $23.00-$25.00 per hour

Expected hours: 32 per week

Flexible language requirement:

French not required
Schedule:

8 hour shift
Application question(s):

Are you willing to relocate to the Invermere area?
Location:

Invermere, BC (preferred)
Work Location: In person

Application deadline: 2025-06-02



Duties

To Apply Please use the contact information as directed in the listing.
https://ca.indeed.com/q-******-l-invermere,-bc-jobs.html?vjk=24ba0e115a182a7b&advn=6928928055246642
Contact Name
Address 1361 Industrial 4 Rd
Location Invermere
Phone
Fax
E-Mail
Website
Date Posted 2025-06-02
Date Ending 2025-06-16