Printed on: October 1, 2023

In Home Technician

Employer Heritage Shaw
Salary TBD
Terms Permanent F/T
Start Date ASAP
Requirements As an In Home Technician, you will:

• Install and Service Internet, cable television, Digital Cable Terminals, Digital Phone Terminals and home entertainment equipment for our customers
• Exchange and collect Shaw equipment to ensure our products are performing at an efficient level
• Maintain accurate inventory information for equipment
• Ensure all work orders are coded accurately and submitted in a timely manner
• Demonstrate, promote and sell the features, advantages, and benefits of Shaw’s products and services
• Provide outstanding customer service

Your skills/experience
• Minimum Grade 12 education is required; post-secondary technical schooling is an asset.
• Experience in customer service and customer-facing environments is preferred, with sales or retail experience as an asset.
• Previous experience working in trades (Carpentry or electrical) and the ability to work with hand tools and power tools.
• Ability to work independently and as a contributing member of a team.
• A positive, “can-do” demeanor and customer-focused approach that enables you to handle situations with integrity, patience, and sincerity.
• Ability to perform work safely in all types of conditions – indoor and outdoor.
• Physically able to perform all facets of the job including: the ability to climb ladders and poles; carry ladders; drag manhole covers 1 - 1.5 m; move televisions, entertainment units, and /or computer stations; work in a crouched position behind furniture; and work in confined areas such as attics.
• Ability to maintain a valid provincial driver’s license and provide an annual driver’s abstract.
• Possess and maintain appropriate tools and equipment to perform the duties.
• Possess and maintain a vehicle (and insurance) that meets Shaw specifications and safety standards.
• Ability to work various shifts including evenings, weekends, and statutory holidays.



Duties Other details
• This position requires the successful completion of a criminal background check
• We provide services for our customers 7 days a week, so you must be able to work various shifts including evenings, weekends, and stat

To Apply Please use the contact information as directed in the listing.
https://shaw.njoyn.com/CGI/xweb/xweb.asp?clid=21753&page=jobdetails&jobid=J0923-0007&BRID=EX1034360&SBDID=1&LANG=1
Contact Name Laurie
Address 691 9 Avenue
Location Fernie
Phone (613) 216-4466
Fax
E-Mail laurie.vermette@rci.rogers.com
Website https://shaw.njoyn.com/CGI/xweb/xweb.asp?clid=21753&page=jobdetails&jobid=J0923-0007&BRID=EX1034360&SBDID=1&LANG=1
Date Posted 2023-09-18
Date Ending 2023-10-10