Printed on: February 4, 2023

Assistant Manager

Employer ION2
Salary Competitive wage. Industry perks. Health Benefits. Training provided.
Terms full time position (37.5hrs/week)
Start Date
Requirements Position Overview:

The right person will be responsible to assist the manager in all aspect like customer care, administration, website, communication. We are looking for an outgoing person that can translate their passion of mountain bike, snowmobile or dirt bike to customers. Someone highly organized and at ease to answer customers questions in person, over the phone, email or online. Greet customers, maintain the showroom, sell suspensions and services. Look after fulfilling online orders and some other administration/marketing tasks. Training provided.

Responsibilities include but not limited to:

Provide great customer service
Sell suspensions and accessories
Look after customer for suspension service drop off and pick up
Tech schedule management
Answer customers and fulfill orders in person, phone, email and online
Maintain the website and inventory (no coding knowledge necessary)
Maintain a safe work environment by adhering to all safety regulations
Do other administrative tasks like but not limited to: shipping receiving, data entry, other …
Work with our social media platform, website and marketing
Manage showroom display

Duties Requirements/ Qualifications:

Good communication skills
Great customer service
Good general computer skills: emails, MS office, GSuite, Quickbooks
Ease to navigate to maintain website/ecommerce platform
Good social medias skills
Certification in marketing, business administration, accounting, tourism an asset
Ability to work within a very fast paced environment, meet goals, and have fun with a very dynamic team
Work well independently
Accountable/responsible for your actions
Passion about mountain bike, snowmobile and/or dirt bike an asset
Some suspension knowledge is a plus, willing to learn lots

Key to success:

Provide great customer service and genuinely care about customers
Ensure timely and clear communication
Advise Manager of any problems or extra help needed on more technical areas
Keep a clean, well presented work area and showroom
Be empowered to ensure maximum fun & safe riding to our clients

To Apply Please use the contact information as directed in the listing.
Applicants are asked to send their resume to Mylene Lefebvre at We thank all applicants for their interest; however only those candidates selected for an interview will be contacted
Contact Name
Address 1A-1005 7th Ave
Location Invermere
Phone (250) 900-4660
Date Posted 2023-01-05
Date Ending 2023-02-10