Printed on: December 6, 2021

Office Administrator/Customer Service

Employer We Grow BC Ltd - Decibel Cannabis Company
Salary $32,000 to $38,000 Depending On Experience
Terms Permanent F/T
Start Date
Requirements • Successfully pass a criminal record check
• Must be legally entitled to work in Canada
• Must be 19 years of age or older
• Possess a high-school diploma or General Education Diploma (GED)
• Minimum 1-3 years of office/admin experience preferred including Microsoft Excel/Word/Outlook
• Previous experience following SOP’s, WI’s and filling out Form’s
• Must be able to perform repetitive tasks while maintaining a high level of quality
• Physically able to stand/sit for extended periods of a time


Duties • Troubleshoot and help solve product related questions
• Manage customer complaints with resolution
• Compose thoughtful, personalized responses for a variety of customer requests/complaints via telephone and email.
• Have a confident, professional phone voice and be comfortable speaking to customers all day
• Follow up on customer interaction
• Manage office operations including the coordination of office supplies, mail, couriers and deliveries & receivables
• Other duties and projects as assigned
• Parcel pick up & town errands (vehicle is a must)
• Report directly to General Manager


To Apply Please use the contact information as directed in the listing.
Résumé Via Email
Contact Name Candace
Address 896 Reclamation Road
Location Creston
Phone
Fax
E-Mail hr.creston@decibelcc.com
Website https://decibelcc.com/
Date Posted 2021-11-19
Date Ending 2021-12-15