Printed on: October 19, 2021

Front Desk Agent

Employer Fernie Alpine Resort
Start Date
Requirements •To ensure a safe, comfortable and friendly atmosphere for all
•Ensure a comfortable and friendly atmosphere for both guests and staff
•Seek out and act upon opportunities to assist guests
•Complete hotel reservations, maintaining hotel booking and cancellation policies
•Complete guest check-in & check-out processes
•Respond to guest communication and transfer calls
•Assist guests in a polite and timely manner regarding all hotel and resort services
•Review daily Front Office operations including guest accounts and hotel financials

Duties •Perform the day end process for the hotel and set up the following day
•Identify and communicate opportunities to create exceptional guest experiences
•Know and adhere to the policies, rules and protocols outlined in the RCR Employee Handbook
•Know and follow all safe work procedures included in the Safety Management Program
•Know and comply with all expectations of the Injury Management/Return-to-Work Programs
•To perform other tasks and duties that are applicable
•Excellent communication and interpersonal skills
•Strong computer skills
•Previous experience in a similar role preferred

To Apply Please use the contact information as directed in the listing.
On Website
Contact Name Manager Shipping Dept
Address 5339 Ski Hill Rd
Location Fernie
Date Posted 2021-10-05
Date Ending 2021-10-19