Printed on: September 28, 2021

Employment Resource Advisor

Employer Kootenay Employment Services
Salary $ 21/hr
Terms Permanent F/T - 40 hrs per week
Start Date ASAP
Requirements To be successful in this position you will possess:

-A high level of computer and software proficiency (including MS Office)
-An excellent communication skills, with a focus on listening and comprehension & conflict resolution
-The ability to exercise a high level of patience when coaching clients with little or no computer skills
-Persistent professionalism particularly in relation to office practices, document presentation and systems (use and development)
-The ability to remain calm and professional if clients display frustration and possess judicious customer service skills to resolve issues and concerns.
-Excellent prioritization skills when dealing with the work-related needs of other team members, and strong multitasking skills
-A solution orientated personality - focused on results and task completion
-A cooperative and a team player attitude
-Past experience in reception and/or administration an asset, as is experience assisting people in recruitment, HR, social services or working with people with diversabilities.

You will have completed a recognized post-secondary business and/or administration courses OR a strong combination of work experience and education will also be considered. A degree or Diploma will be highly regarded. Knowledge of community resources available is also desirable.

KES is an equal opportunity employer committed to diversity and inclusion. We provide accommodations where necessary, both during the application process and for our team members. Please advise us of any accommodation(s) that you may require, information will be addressed confidentially.

All applicants must be eligible to work in Canada, and have a clean BC drivers licence and reliable vehicle. A Criminal Record Check for vulnerable sector is required for this position.

Applicants are required to supply both a resume and cover letter.

Duties Do you have a warm friendly outgoing personality?

Are you motivated to help people in your local community?

Do you pride yourself on your amazing customer service skills?

If you answered yes... you may have found your next job!

Kootenay Employment Services is a non-profit and charitable organization committed to helping job-seekers find meaningful employment. We are innovative and forward-thinking, and we are looking for someone who is passionate about community engagement.

Working at KES you will enjoy:

Culture: We are guided by our KES values which includes wellness, equality, integrity, having fun, seeking continuous improvement while also providing high-quality services to our clients and community.

Opportunity: We are proud to hire the best and brightest individuals in the non-profit industry. We promote continuous learning and growth of our staff.

Meaningful work: We are driven by our desire to support our clients and address barriers in our community.

Due to growth we are looking for a someone to join the KES team, 30 -40 hours per week. We are looking for those who want to create a professional and welcoming atmosphere within the WorkBC Centre reception area and assist clients with self-serve services.

The Employment Resource Advisor (ERA) is the face of WorkBC, and the duties in the role include:

-Assist Clients with the online enrollment for services.
-Assist Clients in the Self-Serve resource area with job applications, resumes and cover letters, job searches and other supports as required
-Maintain and organize job board
-Administrative & database update tasks as required
-Direct clients to appropriate services and resources, and identify clients who may need crisis-care services
-Answer phones and schedule client appointments
-Opening and closing duties including locking cabinets, opening washroom doors, locking closing empty rooms, move cash register, turn off computers/screens, lock doors, turn off music/lights/computers
-Enter client notes into online databases
-Make follow up calls to successfully employed clients
-Other duties as required

Hours: 40 per week

Job Types: Full-time, Part-time

Salary: $21.00 per hour


Monday to Friday

To Apply Please use the contact information as directed in the listing.
Résumé and Cover Letter Via Email to:
Contact Name
Address 2nd Ave
Location Fernie
Date Posted 2021-09-01
Date Ending 2021-09-30